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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

FEBRUARY 1, 2023

Live Chat for Higher Education – The Ultimate 101 Guide Higher education is at a crossroads. Chapters Chapter 1 What is live chat for higher education? Chapter 2 Why is higher education adopting live chat? Table of Contents What is live chat for higher education? Why is higher education adopting live chat?

Education 89
Education Omnichannel B2B Customer Service 89
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Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk

JANUARY 18, 2024

Matt Velez, the executive director of the National Instructors Institute at NPower, describes how Zendesk has supported the organization: “Zendesk has been a critical partner in supporting the day-to-day operations of our national Community Helpdesks in Baltimore, Maryland, St. West Africa Vocational Education (WAVE) : Lagos, Nigeria.

CX 78
CX Omnichannel Technology Technology 78
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