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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

FEBRUARY 1, 2023

LiveChat Headquartered: Wrocław, Poland Founded: 2002 LiveChat provides online chat solutions for schools wanting to build relationships and drive acquisition, with customers including Deakin University, University of Toronto, University of Maryland, and Berlitz. This solution is easily integrated with Zendesk Support for omnichannel support.

Education 86
Education Omnichannel B2B Customer Service 86
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Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk

JANUARY 18, 2024

Matt Velez, the executive director of the National Instructors Institute at NPower, describes how Zendesk has supported the organization: “Zendesk has been a critical partner in supporting the day-to-day operations of our national Community Helpdesks in Baltimore, Maryland, St. Louis, Missouri, and Dallas.

CX 78
CX Omnichannel Technology Technology 78
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