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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

FEBRUARY 1, 2023

LiveChat Headquartered: Wrocław, Poland Founded: 2002 LiveChat provides online chat solutions for schools wanting to build relationships and drive acquisition, with customers including Deakin University, University of Toronto, University of Maryland, and Berlitz. This solution is easily integrated with Zendesk Support for omnichannel support.

Education 89
Education Omnichannel B2B Customer Service 89
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Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk

JANUARY 18, 2024

It’s empowering job seekers with upskilling opportunities to enhance their access to higher-paying jobs within the technology industry and specifically with Zendesk customers. With Zendesk, they also gain key insights into the technology needs of the community thanks to robust reporting capabilities. Louis, Missouri, and Dallas.

CX 78
CX Omnichannel Technology Technology 78
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