Q&A with Chatdesk: How to make the holiday season a CX success
Zendesk
DECEMBER 2, 2020
While some customers may be cutting back on holiday spending, e-commerce sales are up 32 percent this year. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! CSAT / NPS (Net Promoter Score): How satisfied are customers with their experience and are they willing to recommend your services to others.
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