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How can artificial intelligence help shape the future of collections?

Callminer

AI can play a vital role in the collections strategy. CallMiner’s Rick Britt, VP of AI, explore how at Credit Connects Online Collections Technology Think Tank on 7th July at 11:55am BST.

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Tailor customer experiences with artificial intelligence

Callminer

Artificial intelligence is a powerful tool for understanding and improving customer experiences. Read on to learn our suggested methods for incorporating this technology into your contact center.

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Beyond Deliverables: How AI and Customer Centric Strategies Are Redefining Professional Services

eglobalis

Leveraging AI to Enhance Customer-Centric Delivery Artificial Intelligence (AI) can significantly enhance a customer-centric project delivery model by providing tools and insights that facilitate better alignment with client needs.

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How Artificial Intelligence is Changing CX in the Contact Center

Fonolo

If there’s one thing managers need to understand about digital transformation, it’s how artificial intelligence is changing CX in the contact center. To understand how artificial intelligence can impact CX, it’s helpful to break down the elements of a positive customer experience from a customer’s point of view.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction. Embrace automation, collaborate with new technology, and watch how you thrive!

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How artificial intelligence in task management can transform the customer and employee experiences

Adrian Swinscoe

This is a guest post by Brianna Van Zanten, Customer Success Manager at InCheq In my experience, many business leaders are intimidated by the idea of […] The post How artificial intelligence in task management can transform the customer and employee experiences first appeared on Adrian Swinscoe.

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How Artificial Intelligence is Changing the Contact Center

Fonolo

The same holds when considering how artificial intelligence is changing the contact center. . Again: these tools employ automation and at least a bit of artificial intelligence. . Here are four main areas where we expect to see advancements in artificial intelligence change – and improve – the contact center. .

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes.