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5 Reasons Why Traditional Retention Efforts Are Inadequate

VOZIQ

When the traditional customer retention model doesn’t operate as a whole, retention activities become fragmented across different channels and functions, making it challenging to leverage customer data from multiple touchpoints. The post 5 Reasons Why Traditional Retention Efforts Are Inadequate appeared first on VOZIQ AI.

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Contact Center Technology Stack: The (Immediate) Transformation You Need?

Ameyo Callversations

Next-gen technologies such as AI, ML, NLP, AR/VR, and more are capable of helping reduce cost and improving metrics such as revenues, wallet and market share, and steady cash flows. These span from a basic service around storage, networking, and computing to advanced frameworks for using AI and ML models.