DMG Consulting Releases 2017 – 2018 Speech Analytics Product and Market Report
DMG Consulting
OCTOBER 18, 2017
Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. T hese solutions are being used by contact centers to convert unstructured phone conversations into structured data that yields a wealth of information about customer needs and expectations.
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