2022 Business Consulting CRM Voice of the Customer 
SurveySensum
FEBRUARY 11, 2022
10 Best Medallia Competitors and Alternatives in 2022. Hello Customer. Medallia is an ideal tool that pushes the limits of conventional customer feedback tools. For example, customer service agents and business consultants. . It can be easily integrated with your existing CRM for smooth operation.
Lumoa
APRIL 28, 2024
Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022.
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