2022 Business Growth Customer Relationship ML 
SugarCRM
APRIL 14, 2022
Imagine getting alerted in real-time about a specific customer who is ready to buy and understanding their intent based on what topics they are reading about on your website and what device they are using to engage with your content.
Lumoa
FEBRUARY 14, 2024
How customers experience your brand is more important than ever before. In Hubspot’s 2022 State of Service Report, 85% of the customer service agents agreed customers are more likely to share both positive and negative experiences. Don’t let your customers feel like just a number; add a human touch to your interactions.
SurveySensum
MAY 19, 2023
This CX metric has the ability to gauge customer loyalty and predict business growth. Using NPS in banks, it can get to the heart of why customers would or wouldn’t recommend them to others. And an NPS score can be from -100 to 100 and can provide insights into a bank’s overall customer experience.
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