SurveySensum

JULY 27, 2022

To resolve all these issues and help businesses measure and improve their Customer Effort Score (CES), several companies have developed CES tools like SurveySensum, Qualtrics, SurveyMonkey, etc. Therefore, in this article, we will discuss points like what is a CES score, how to measure it, what are the top 10 CES tools in 2022, etc.

Sentiment Analysis 52

Sentiment Analysis Touchpoint Start-ups Customer Survey 52

SurveySensum

DECEMBER 1, 2021

15 Best NPS Tools to look for in 2022. 15 Best NPS tools of 2022. If customer happiness is the objective then NPS aka net promoter score is one of the best ways to get there. The respondents are classified into these categories according to the score given by them in the survey. 15 Best NPS Tools of 2022.

NPS 52

NPS Net Promoter Score Sentiment Analysis CRM 52

SurveySensum

APRIL 5, 2022

10 best SurveyMonkey Alternatives & Competitors of 2022. Each survey tool comes with different capabilities and is available at diverse price points. It is an AI-enabled feedback management platform that helps you gather customer feedback, analyze it, and take action on it to boost your customer satisfaction and loyalty.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Lumoa

FEBRUARY 14, 2024

How customers experience your brand is more important than ever before. In Hubspot’s 2022 State of Service Report, 85% of the customer service agents agreed customers are more likely to share both positive and negative experiences. All the benefits of an effective CX strategy will be within your reach.

Customer Experience 83

Customer Experience ML Social Media CX 83

ProProfs

APRIL 5, 2022

So, to help you out, we’ve compiled a list of the most effective online lead generation tools of 2022. CRM and Lead Management Tools – These technically aren’t lead generation tools. Feature & Price Comparison of the Top Lead Generation Tools of 2022. ProProfs Survey Maker. Create a variety of surveys and forms.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52