2022 CX Sentiment Analysis Social Listening 
Lumoa
APRIL 28, 2024
78% of customers have backed out of a purchase due to a poor customer experience (CX). The pressure is rising for businesses to step up their CX game. They offer you one space where you can collect all the customer feedback, analyze it, report it, and adjust your cx insights strategy by collecting.
CSAT.AI
NOVEMBER 9, 2022
According to a 2022 Harris Poll conducted by Google Cloud , 83% of consumers in the US want this and over three quarters of those surveyed had left a brand over a clash of values. . analyze customer interactions in real time using phrase based models and retain survey sentiment for the three most recent touches. Solutions like CSAT.AI
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