The Evolution of Customer Relationship Management: A Look at the Last Five Years
SugarCRM
MAY 25, 2023
Click here to take the 2023 State of CRM survey. The Rise of Artificial Intelligence and Automation AI-powered CRM tools have gained traction, offering features such as predictive analytics, lead scoring, and chatbots. They can now analyze large volumes of customer data, identify patterns, and generate actionable insights.
26 
Let's personalize your content