2025 Customer Retention Machine Learning Text Analytics 
Lumoa
FEBRUARY 9, 2023
Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Both groups of technologies can be utilized to make analytics more actionable.
SurveySensum
SEPTEMBER 12, 2023
Do you know the mobile app industry is set to generate a whopping $613 billion in revenue by 2025? This staggering number makes it crucial for the app developers and product owners to focus on delivering GREAT customer experience. Now, you might be wondering – Is this really crucial? Let’s find the answer. Why Launch In-App Surveys?
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