Remove 2026 Remove Customer Satisfaction Remove Omnichannel Remove Touchpoint
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5 Ways to leverage eCommerce Contact Center Software to improve CX

Hodusoft

With greater internet accessibility and drastic change in customer behavior, the age of e-commerce began and continues to grow. trillion USD by 2026. As the competition gets fierce over the years, e-commerce businesses are battling for customers’ attention. Ensure consistent service through an omnichannel strategy.

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Automate Customer Service with Conversational AI

Ameyo Callversations

billion by 2026 “ – MarketsandMarkets. Conversational AI for customer service is considered a core contact center automation technology that promotes the shift to a digital-first approach for customer support solutions. Another statistics reveals that 46% of customers prefer live chat over email or social media.

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