Voice of the Future: How Speech Analytics is Reshaping CX
MattsenKumar
SEPTEMBER 21, 2023
According to Gartner , the Speech Analytics market has seen an annual growth rate of over 20% in recent years , highlighting its rising importance in the corporate landscape. Decoding Speech Analytics In its essence, Speech Analytics converts customer conversations into actionable insights. billion in 2022 to USD 5.1
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