2027 Customer Relationship Innovation Omnichannel 
Hodusoft
NOVEMBER 18, 2021
We are still a few months away before we can bid adieu to 2021, but it seems the HoduSoft team has much to thank its customers and partners for. HoduCC, our Omnichannel Contact Center Software has been recognized with the 2021 CUSTOMER Contact Center Technology Award by Technology and Maintenance Council (TMC).
Aquire
JANUARY 6, 2022
For comparison, the live chat market — which is one of the most popular customer support solutions — is expected to reach $1.28 billion by 2027. Best practices when using video chat for customer service. To make sure video chat works well as a customer service tool, consider the following best practices: Aim for omnichannel.
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