2028 CRM Innovation Social Media 
Ameyo Callversations
OCTOBER 27, 2021
Customer Relationship Management (CRM) software is considered to be the heart of every growing business. The CRM software market is one of the largest and fastest-growing markets in the world. Here’s something to ponder: The global CRM market is projected to grow from $58.04 billion in 2028. billion in 2028.
Hodusoft
MAY 17, 2024
Lucent and IBM played significant roles, but startups like ZTEL also contributed innovative solutions. In the present time, CTI technology has evolved from proprietary to standardized solutions as both software and hardware innovations shape its development. million by 2028. percent from USD 2071.7 million in 2022 to USD 5547.4
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Hodusoft
NOVEMBER 22, 2023
BPOs , also popular as outsourcing customer service companies specialize in handling customer queries in real-time through voice, email, chat, telephone, social media, and various other channels. By 2028, it is expected to reach USD 34570.73 during the forecast period 2022-2028.
Hodusoft
MARCH 21, 2024
from 2021 to 2028. Globally, the BPO industry plays a pivotal role in driving efficiency, agility, and competitiveness thanks to its resilience, adaptability, and focus on innovation. HoduCC- Omnichannel CX Suite is one such innovative solution offered by HoduSoft. As per a report , the global BPO market size was valued at $221.5
Aquire
JANUARY 6, 2022
percent from 2021 to 2028, and reach a whopping $24.4 billion by 2028, according to Meticulous Research. For example, Acquire’s video chat tool is seamlessly integrated with an array of customer experience solutions, including live chat, chatbots, shared inbox, social media, cobrowsing tech, and more. billion by 2027.
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