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#CXSecrets: Use Your VoC Program to Quickly Answer Strategic Market Research Questions

PeopleMetrics

APRIL 9, 2018

Well for one, we are all interested in trends in customer sentiment, and in pulling actionable insights from those trends. can all be folded into a VoC program to get answers fast. in Business Administration with a specialization in marketing science from Temple University in Philadelphia. Sean holds a Ph.D.

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