Actionable Insights, Customer Experience Management, Machine Learning and Unstructured Data

The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

OCTOBER 7, 2021

Today’s marketing teams face a multitude of common challenges around competitive benchmarking: A lack of actionable insights. You need actionable, data-driven insights. This can slow your strategy and create missed opportunities to gain market share and grow your customer base. Manual data collection.

Social Listening

Social Listening CXM Unstructured Data Social Media

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

Your social suites strategy can easily become disconnected by data silos and point solutions, with different teams engaging with customers in different ways. Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Learn more about Sprinklr Unified Care.

Social Media

Social Media Unstructured Data CXM Social Listening

Tech Customer Success

The beginner’s guide to competitive benchmarking and how to get started

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

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