SugarCRM

SEPTEMBER 26, 2023

Modern AI CRM solutions that are elevated with AI capabilities help companies to conduct customer behavior analysis and structure that data into appropriate responses that can automatically execute or propose next-step actions to the consumer of the information, namely your team members.

CRM 26

CRM AI Sentiment Analysis Invoicing 26

Hodusoft

DECEMBER 6, 2022

7 ways contact center software improves customer service quality With the modern trends in communication technology, contact center software have become more advanced than ever. They have developed into a fully functional tool for enriching customer service.

Contact Center 52

Contact Center Omnichannel CRM Data Entry 52

Ameyo Callversations

SEPTEMBER 14, 2021

Lack of visibility as the number of customer service requests increases. High volume, low priority customer service & support requests often miss the SLAs and get ignored. Helpdesk ticketing Workflow automation highlights the critical information and transforms it into actionable insights through data visualization.

Contact Center 92

Contact Center Data Entry Invoicing Social Media 92