Actionable Insights CX Florida Innovation 
Hodusoft
MARCH 22, 2024
Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024 “Customer experience is one of the two core pillars of customer retention.” In the realm of business communication, CX is not just a buzzword. It’s the cornerstone of progress. With booth no.
Execs In The Know
APRIL 14, 2022
As covered in last week’s keynote-focused blog post , Customer Response Summit (CRS) Clearwater, Florida was a recent wrap (March 28–30, 2022). Customer loyalty has to be earned, now more than ever, making your CX a prime differentiator. Key CX Performance Benchmarks: Using Data to Transform Agent Action into Operational ROI.
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Execs In The Know
APRIL 29, 2022
Most consumers report that they are expecting the global health crisis to kickstart business improvements and innovation and accelerate digitization, while overall they are looking for a cohesive, safe, and customized experience. To address the situation, many companies are looking at tools like Fin’s Work Insight Platform.
Beyond Philosophy
JANUARY 24, 2018
Though usually left up to HRD, the fundamental premise of engagement has been that it is good for business – citing higher quality, greater efficiency, innovation, lower turnover, workplace camaraderie, and the like. Organizations need to have more actionable insight into what motivates employees. appeared first on.
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