Actionable Insights Maine ML Net Promoter Score 
SurveySensum
MAY 19, 2023
This is where Net Promoter Score (NPS) comes into play. NPS, or Net Promoter Score, is a CX metric used to gauge a business’s customer satisfaction and loyalty. NPS can serve as a leading indicator of growth or contraction, giving a clear idea about promoters and detractors.
SurveySensum
JUNE 14, 2022
What are the main challenges of the CATI system? “ Unlike the CATI system, you would not have to wait for months to compile all the information and produce reports and insights. Online survey software uses advanced technologies like AI, ML, BI, etc., And, advanced methodologies like online surveys, email surveys, etc.,
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