Customer Service Job Projections and New Bureau of Labor Statistics Report
CSAT.AI
AUGUST 31, 2022
There’s room for a hybrid approach too blending AI tools, like CSAT.AI , with live agents. The q uit rate for Professional and Business Services from April 2020 to November 2021 rose from 2.3 This is leading managers to seek gig customer service, also referred to as GigCX , to fill the gap. . That change of 1.4
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