How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Intercom
APRIL 20, 2023
Typically, only 5 to 10% of customers respond to surveys. AI can take customer data, fill those gaps, and even reveal issues that weren’t captured by surveys in the first place. Jim: In my first job out of college, I was going to visit my girlfriend, now my wife, in Connecticut. Go on vacation.”
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