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Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.

article thumbnail

Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.