Is The Move to Self-Service Better For Your Organization Or The Customer?
Beyond Philosophy
JUNE 9, 2022
Many organizations bust their backs trying to deliver excellent Customer Service. However, it might surprise you to learn your Customers want self-service—and the reasons why might surprise you even more. Motivations for Wanting Self Service Vary. So, some self-service helps, and some hurts.
88 
Let's personalize your content