Remove Arizona Remove Customer Loyalty Remove CX Remove Net Promoter Score
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Top CX Takeaways from the Frost and Sullivan CCW Conference

CX Accelerator

What a fantastic couple of days at the Arizona Biltmore. Naturally, Customer Experience and AI were on the tip of everyone’s tongue. I’ve seen organizations with vibrant, meaningful CX groups modeled in all sorts of different ways. Many assume that organizations with a dedicated CX function have a massive advantage.

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A Chat about QA Tools and Process

CSAT.AI

Just like business, law is constantly evolving, though a donkey still can’t sleep in a bathtub according to Arizona law. In the United States this means following Federal as well as State and Local Laws. Have a structure that enables your business to stay on top of call recording law or outsource to a company that does.