Arkansas CRM Innovation Omnichannel 
Aquire
JANUARY 6, 2022
In that case, a gate agent in Arkansas could jump in to assist a passenger in New York via video chat and help smoothen the process. To make sure video chat works well as a customer service tool, consider the following best practices: Aim for omnichannel. For example, you may need to integrate with your CRM, or ticketing software.
SurveySensum
JULY 14, 2020
She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. LinkedIn : [link].
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