25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
These are some of the main metrics; however, we also must think about the call outcomes and other key factors that can impact the business. With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Next would be AI. Brett Remington.
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