A complete guide to improving customer service in government [with best practices & use cases]
Comm100
MARCH 16, 2022
In a survey by CFI Group , a global leader in citizen customer satisfaction measurements, only 68% of citizens said they were satisfied with the service they recently received from government contact centers. In contrast to task bots, AI chatbots are powered by artificial intelligence. CHAPTER 3 . AI chatbots.
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