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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

MARCH 26, 2018

This event is a hub of ideas, inspiration and industry connections for customer service and customer contact executives who strive to innovate the customer experience. Customer Contact East: a Frost and Sullivan Executive Exchange April 8 – 11, Marco Island, FL. CX Intelligence Summit April 10, Boston, MA.

Contact Center 51
Contact Center Artificial Intelligence Customer Experience CEM 51
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5 Ways to Use AI to Support Your Support Team

TeamSupport

SEPTEMBER 21, 2018

More companies are incorporating artificial intelligence (AI) into their customer support teams to improve relationships. With much of today’s customer support engagement being handled online, businesses are often looking to have more lengthy and engaging conversations with their customers now.

Sentiment Analysis 74
Sentiment Analysis AI Artificial Intelligence Transportation 74
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