Artificial Intelligence Customer Satisfaction Invoicing Predictive Analytics 
SugarCRM
OCTOBER 24, 2023
However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Today’s CRM tools have been infused with predictive analytics and machine learning capabilities. Generative CRM: What Is It?
SugarCRM
SEPTEMBER 26, 2023
Modern AI CRM solutions that are elevated with AI capabilities help companies to conduct customer behavior analysis and structure that data into appropriate responses that can automatically execute or propose next-step actions to the consumer of the information, namely your team members.
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