B2C Business Operations Customer Retention Predictive Analytics 
Lumoa
FEBRUARY 9, 2023
Whether you’re new to customer experience or seeking inspiration, this guide serves as your ultimate resource for exploring and delving deeper into this exciting field. Why are your customers turning away from you? Why is the retention of your customers so high/low?
Lumoa
MARCH 20, 2018
Why are your customers turning away from you? Why is the retention of your customers so high/low? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? So let’s start!
Lumoa
MARCH 20, 2018
Why are your customers turning away from you? Why is the retention of your customers so high/low? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? So let’s start!
Expert insights. Personalized for you.
178 
Let's personalize your content