B2C CRM Mystery Shopping Social Media 
Callminer
FEBRUARY 27, 2019
Save your reputation by keeping an eye on social media. Social media has made negative experiences much more dangerous for companies as the reach of criticism is magnified. They usually include reviews, statistical surveying, complaints and mentions from social media. demographics) and implicit (i.e.
SurveySensum
JULY 14, 2020
He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. LinkedIn: [link]. Website : [link]. possibly in the world.”.
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