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What Is Guided Selling And How Can It Help You Improve CX?

SugarCRM

Organizations today strive to achieve the perfect customer experience (CX) for each individual they interact with. And obviously, the CX executives bear the most significant load of ensuring smooth, streamlined customer interactions. Only 41% of CX executives today claim they have an AI strategy. How Does Guided Selling Work?

CX 26
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SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time

SugarCRM

He also regularly writes for Forbes and is the mind behind top Customer Experience (CX) books “Punk CX” and “How to Wow.” Adrian touched on two main areas in his keynote: why improving CX is urgent and top priorities leaders can take on to create a customer-centric environment.

B2B 26
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A Tale of 3 CRMs: What is CRM and What Does it Do?

SugarCRM

These customer relationship management systems laser in on customer experience (CX). Sugar Professional provides extensibility and flexibility for SMBs, and Sugar’s on-premise solution gives you more control over your CRM and provides a comprehensive CX solution. Collaborative CRMs. Achieve large goals on an economical budget.

CRM 29