Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital
Customer Bliss
JANUARY 4, 2019
I’ve got a lot of great interviews coming up that I can’t wait to share with you! Make Your Transformation Plan Palatable to Your Teams. When Alan developed his action plan, he ended up with about 25 projects to improve the patient experience. CustomerExperience #CX Click To Tweet. About Alan Dubovsky.
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