Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital
Customer Bliss
JANUARY 4, 2019
I’ve got a lot of great interviews coming up that I can’t wait to share with you! He spent three years here traveling the country meeting with hospital executives all the way from HR to IT to finance. When Alan developed his action plan, he ended up with about 25 projects to improve the patient experience.
56 
Let's personalize your content