CX Accelerator

FEBRUARY 2, 2020

If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice?

Customer Experience 320

Customer Experience Business Administration Customer Journey Map CX 320

CX Accelerator

FEBRUARY 2, 2020

If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice?

Customer Experience 182

Customer Experience Business Administration Customer Journey Map CX 182

Qualtrics

DECEMBER 20, 2018

I started life as an engineer and kept on collecting different experiences and perspectives in the industry that moulded me into the person I am today (at least professionally). I was really looking for a place where my work would not be lost in the noise and I could have a meaningful impact on customers and on the business.

Engineering 34

Engineering Business Administration Management Consulting Touchpoint 34

Qualtrics

DECEMBER 20, 2018

I started life as an engineer and kept on collecting different experiences and perspectives in the industry that moulded me into the person I am today (at least professionally). I was really looking for a place where my work would not be lost in the noise and I could have a meaningful impact on customers and on the business.

Engineering 20

Engineering Business Administration Management Consulting Touchpoint 20