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Top 30 Customer Service Books Every Team Needs to Read

Comm100

SEPTEMBER 22, 2016

Packed with actionable tools and roadmaps, The Customer Culture Imperative is a great resource if you’re redesigning your customer service culture, or even starting from scratch. Creating Customer Loyalty. But the true purpose of every support team venture is to create customer loyalty. by Ryan Levesque.

Customer Service 71
Customer Service Customer Loyalty E-commerce Customer Satisfaction 71
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

He is a Vice President of Customer Experience Solutions Delivery at RR Donnelley and an Advisory Council Member for the Adobe Experience League. Aneesh R Kammath – Customer Experience Coach and Specialist. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. LinkedIn : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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