Business Consulting Customer Relationship Customer Service New York 
Shep Hyken
SEPTEMBER 28, 2022
It means that a customer can interact in many ways with any employee or branch of the company and walk out with the intangible feeling that they got more than expected. 90% of customer service people want to do a good job and delight their customers. Quotes: “Businesses are won and lost at the front line.
SurveySensum
JULY 14, 2020
Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . Annette Franz – Customer Experience Consultant, Keynote Speaker, Author . LinkedIn : [link]. Website : [link]. LinkedIn : [link].
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