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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

APRIL 28, 2024

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. 78% of customers have backed out of a purchase due to a poor customer experience (CX). The pressure is rising for businesses to step up their CX game.

Sentiment Analysis 83
Sentiment Analysis Compliance AI Social Media 83
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10 Best Medallia Competitors and Alternatives of 2022

SurveySensum

FEBRUARY 11, 2022

For example, customer service agents and business consultants. . Their expert CX consultants and implementation teams help you run your CX program so that you can focus on what matters the most – growth. It charges for both “units” and users. It is not an easy-to-use tool for new users.

Close the Loop 52
Close the Loop Touchpoint NPS Customer Feedback 52
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