Remove Business Consulting Remove Machine Learning Remove NPS Remove Retail
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10 Best Medallia Competitors and Alternatives of 2022

SurveySensum

For example, customer service agents and business consultants. . Leverage the potential of machine learning with SurveySensum’s text analysis. Only works for NPS, CES, CSAT surveys. It is ideal for businesses like B2B, retail, insurance, etc. . It charges for both “units” and users.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He carries broad knowledge across Customer Experience, Customer Engagement, Strategic Vendor Management, Relationship Marketing, Product Development, Risk & Partnership Management, and Online & Offline Retail Management. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger. LinkedIn : [link].