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Why You Should Add Business Process Automation to Your CRM

SugarCRM

Although CRMs are the golden standard in business settings, organizations have only realized the full potential of business process automation. Businesses have started to rely on it to increase efficiency, boost revenue, and deliver superior customer experiences. Listed below are some of the key benefits of BPA.

CRM 26
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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

We’ve always heard the best defense is a good offense, but perhaps that doesn’t apply all that well in business. For Dan Gingiss , at least, investing in your defense – the customer experience – is the smartest move you can make. Shep Hyken on getting customers to come back again and again. Dan: Sure.

CX 206