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Why You Should Add Business Process Automation to Your CRM

SugarCRM

Business Process Automation (BPA) can help businesses define clear steps and follow clear protocols in different scenarios. Computers can follow the steps provided and automate all rule-based business processes. For instance, you can win more resources in terms of quoting, invoicing, upselling, cross-selling, and more.

CRM 26
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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Liam: So, let’s get into SOC 2 compliance, which I know is a bit like saying “let’s talk about taxes”, or “let’s talk about invoicing” But it’s so important.

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

Shep Hyken on getting customers to come back again and again. Customer retention is the new conversion. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Even if they never see a customer, because their job ultimately affects customers.

CX 206