SugarCRM
MARCH 17, 2022
Top industry experts consider CX transformation projects the primary fuel that drives business growth in the last 12 months. Businesses must strive for more than traditionally perceived value to remain current in today’s market filled with savvy customers.
Lumoa
FEBRUARY 9, 2023
The most important AI technologies, that are relevant for analyzing customer feedback, fall in the area of natural language processing (NLP) and machine learning. ” Build a cross-functional CX team: get the key players from the whole company (chief executives, heads of departments) onboard CX transformation.
SurveySensum
JULY 14, 2020
He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. Becky (Lisson) Roemen – Manager of CX Solutions and Consulting at Avtex Solutions, LLC. Website : [link]. LinkedIn : [link]. Website : [link].
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