Remove Business Growth Remove CX Remove Invoicing Remove Technology
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Why You Should Add Business Process Automation to Your CRM

SugarCRM

Business Process Automation (BPA) can help businesses define clear steps and follow clear protocols in different scenarios. Computers can follow the steps provided and automate all rule-based business processes. Superior Customer Experience All businesses today strive to achieve the perfect level of CX.

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Business to Business Customer Experience Leadership, With Tabitha Dunn – CB49

Customer Bliss

Tabitha Dunn currently serves as the Vice President of Customer Experience at Concur Technologies, an SAP company. With 15+ years of experience in the CX field, Tabitha also serves on the Board of Directors for the Customer Experience Professionals Association and is a Certified Customer Experience Professional (CCXP). Do you agree?

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HOW DHL BECAME MORE CUSTOMER-FOCUSED, WITH CCO SCOTT ALLISON

Customer Bliss

So to Scott, it’s not just about invoices and packaging, it’s about recognizing that these acts serve the greater good of helping the customer. It’s not just about invoices and packaging, it’s about recognizing that these acts serve the greater good of helping the customer. scottallison1 #DHL #customerexperience Click To Tweet.