SugarCRM

SEPTEMBER 3, 2020

Five Ways You Can Drive Revenue From Your CRM. Customer relationships form the heart of every successful business. Companies grow and thrive by developing strong, meaningful relationships with their customers and using that rapport to cut through the noise of an overcrowded, overstimulated market.

CRM 55

CRM Artificial Intelligence Data Entry B2C 55

Zendesk

APRIL 1, 2022

CS Ops supports both customer success managers (who proactively ensure buyers are reaching their goals) and customer service teams (whose success depends on solving problems quickly and accurately). Over time, an effective CS Ops team contributes to the following business improvements. Lower customer retention costs.

Customer Service 97

Customer Service CRM Customer Retention Customer Acquisition 97

Comm100

FEBRUARY 5, 2018

What Customer Engagement Software Tools Are There? CRM Software. Exploring A Broad Term: What Is Customer Engagement Software? While there may be a wide range of vendors hitching their products to the “customer engagement” buzzword, these software solutions do share a common broader theme. Live Chat Software. PR Software.

Social Media 49

Social Media CRM Social Listening Omnichannel 49

Fonolo

JANUARY 14, 2020

With more than 100,000 visitors a month from over 200 countries around the world, CustomerThink is a hub of resources for the customer support professional. It’s one of our favorite places to learn about every facet of consumer-first business management. Top Pick: Quality assurance guidelines for call center managers.

Customer Service 136

Customer Service Contact Center Social Media CX 136