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Guest Post: 6 Best Business Management Tips While Investing in Customer Experience

Shep Hyken

Grey Idol is the marketing director at altLine by the Southern Bank, a trusted provider of invoice factoring and accounts receivable financing. He shares six ways companies and their brands can deliver an exceptional customer experience. Find ways to surprise customers with moments of delight.

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Improving the Experience at Israel’s Largest Supermarket, With Zvi Baida – CB65

Customer Bliss

He earned an LLB in Law and BA in Business Management, majoring in Finance, from the Interdisciplinary Center (IDC) in Herzliya, Israel (Magna Cum Laude) and Masters in Commercial Law from Tel Aviv University in a joint executive program with the University of California, Berkeley (Magna Cum Laude).