article thumbnail

CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

Ultimately, the umbrella of customer engagement technology covers any software that helps businesses manage and/or foster customer communications and interactions (i.e. Within the realm of social media software is also social listening tools. engagement). What Customer Engagement Software Tools Are There?

article thumbnail

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Hot Schedules : Good for managing labor and cost control. Dolphin CRM : Travel technology that encompasses CRM, reservations, and booking engines for businesses, travel agents and tour operators. Company Seeks Social Media Software with a Focus in Marketing. As a social media software, it excels in marketing.