Callminer

OCTOBER 11, 2018

Bryan Weinstein is the VP/Business Development and Chief Compliance Officer for Call 4 Health , a medical call center headquartered in Delray Beach, FL, with two additional call centers in Spring Hill, TN and Linthicum Heights, MD. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy.

Contact Center 561

Contact Center Non-Profits Compliance Start-ups 561

Callminer

AUGUST 1, 2017

Compliance missteps occur. Customer service diminishes. These are some of the main metrics; however, we also must think about the call outcomes and other key factors that can impact the business. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Average handling times (AHT) increase.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

Comm100

NOVEMBER 23, 2020

Save money, save time, and reduce effort while increasing customer satisfaction. Great for: Small to midsize businesses with straightforward help desk needs. Happy Fox is a help desk platform company headquartered in Irvine , California. Great for: Small businesses in need of a business messenger.

Omnichannel 52

Omnichannel Start-ups Social Media CRM 52

SurveySensum

JULY 14, 2020

Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author . Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132